In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter, the “Law”), we make this comprehensive privacy notice available to you (hereinafter, “Notice”), and in this regard we inform you of the following:
RESPONSIBLE FOR THE PROTECTION OF PERSONAL DATA.
C-SONS SA DE CV (hereinafter the “Company”), with address to hear and receive notifications in CIUDAD DE MÉXICO, AGUASCALIENTES 63 ROMA SUR, CP 06760 MÉXICO, is responsible for the treatment and protection of the personal data that we collect from you.
INFORMATION ABOUT OUR PRIVACY OFFICER AND HOW TO CONTACT HIM.
Our privacy officer is the person within our organization who, in compliance with article 30 of the Law, has been formally appointed to:
Respond to the requests of the holders for the exercise of their rights.
Promote and ensure the protection of personal data that we have in our possession.
For everything related to the treatment and protection of personal data, you can contact our privacy officer by sending an email to the following address: firstname.lastname@example.org
PERSONAL DATA WE COLLECT.
To carry out the purposes indicated in numeral 4 (four) of this Notice, we will collect personal data from the following categories: (i) Identification; (ii) contact; (iii) financial; (iv) consumer behavior. We will not collect sensitive personal data.
PURPOSES OF THE PROCESSING OF THE PERSONAL DATA COLLECTED.
The personal data that we collect from you will be used for the following primary purposes, which are necessary to provide the product or service you request:
Identify and contact him.
Process your purchase and send you the product you have purchased, if applicable.
Invoice your purchase.
Process money or product returns, if applicable.
Make valid benefits that have been offered and you request, as well as discounts or promotions.
Respond to your after-sales requests.
Attend and follow up on your complaints and suggestions.
Comply with the legal provisions that are applicable to us in relation to the benefits, products and services that we provide.
Security of our facilities and of the people inside them, through video surveillance cameras.
Additionally, your personal information will be used for the following secondary purposes, which are not necessary to provide you with our products, but allow us to provide you with a better service and develop our legitimate commercial interests:
Send you information on services and / or products by email, call or text message to the contact information.
Advertising by any means.
Offer you promotions.
Provide you with purchase coupons and / or discounts for marketing purposes.
Invite you to special sales and corporate events.
Conduct surveys to evaluate the quality of the service we provide you.
Ralizar all types of commercial, advertising, promotional and marketing prospecting activities.
Carry out sales history to provide you with benefits or discounts.
Carry out sales and consumer behavior analysis.
REFUSAL TO THE PROCESSING OF YOUR PERSONAL DATA FOR SECONDARY PURPOSES.
In case you do not want your personal data to be processed for the aforementioned secondary purposes, or any of them, you can deny us your consent from this moment by sending your request to our privacy officer, who will indicate the procedure to follow to exercise your right. Your refusal in this regard will be a reason for us to deny the services and products that you request or contract with us.
TRANSFER OF PERSONAL DATA.
For the fulfillment of the purposes indicated in numeral 4 (four) of this Notice, your personal data may be transferred to the following natural or legal persons, without their consent being legally required in terms of article 37 of the Law:
Courier and parcel and / or cargo companies, in order to send products to the delivery address that you have indicated, if applicable.
National and / or foreign companies belonging to our same corporate group, operating under our same internal processes and policies, in order to comply with our regulations and processes.
Authorities, in order to comply with the corresponding legal provisions, as well as to clarify incidents or exercise any right.
If the corresponding assumption is updated, any of the transfers contemplated by article 37 of the Law.
Likewise, your personal identification and contact data may be transferred to the following legal entities, in which case we do require that you give us your consent:
Companies that are our licensors, in order to comply with the contractual conditions of the licenses granted to us, who may use it for promotional, advertising, marketing and commercial prospecting purposes.
If you do not express your refusal for us to make this transfer, we will understand that you have given us your consent. You can express your refusal from this moment by sending an email to our privacy officer, who will indicate the procedure to follow to exercise your right.
In the terms of the applicable regulations, you have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access).
Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through an email addressed to our privacy officer, who will inform you about the procedure and requirements for the exercise of those rights, response times, the form in which we will make your right effective, and will answer any questions, complaints or comments you have in this regard.
MECHANISMS AND PROCEDURE TO REVOKE YOUR CONSENT.
In the terms of the applicable regulations, you can revoke the consent that you have given us. However, it is important that you bear in mind that your request will not be appropriate in all cases or we will be able to terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data.
To revoke your consent, you must submit your request via email addressed to our privacy officer, who will inform you about the procedure and requirements for exercising this right, response times, how we will make your right effective, and will attend any questions, complaints or comments you have in this regard.
OPTIONS THAT THE HOLDER HAS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA.
In addition to the procedure and exercise of the rights contemplated in numerals 6 (six) and 7 (seven) of this Notice, you can limit the use or disclosure of your personal data by selecting at any time the “unsubscribe” option to cancel the receipt of Emails that we send you for advertising, promotional or marketing purposes, which can be found in all communications in such emails.
The protection and proper use of your personal information is very important to our organization, which is why we have physical, technical and administrative security measures to protect it against damage, loss, alteration, destruction or unauthorized use, access or treatment.
MODIFICATIONS TO THIS NOTICE.
We reserve the right to make modifications or updates to this Notice at any time in response to new legislation, internal policies or new requirements for the provision or offering of our services or products.
We will inform you of the updated version through one or more of the following means:
On our website, which we suggest you visit frequently.
Advertisements in our establishments, indicating that we have updated our Notice, and making it available to you right there.
We can send it to the last email you have provided.
On this website, cookies may be used on some pages. The purpose of these cookies is to improve the service they offer to their customers and our visitors. If installed, the administrator of this website will request your consent to do so, and will have the option to accept it.
Art. 22 LSSI.- “Service providers may use data storage and retrieval devices in terminal equipment of the recipients, provided that they have given their consent after they have been provided with clear and complete information about their use, in particular, on the purposes of data processing, in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, When technically possible and effective, the consent of the Recipient to accept the treatment of the data may be facilitated by using the appropriate parameters of the browser or other applications, provided that it must proceed to its configuration during its installation or update by means of an express action for this purpose. The foregoing shall not prevent the possible storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, insofar as it is strictly necessary, for the provision of an information society service. expressly requested by the recipient. “
A “Cookie” is a small file that is stored on the user’s computer and allows us to recognize it. The set of “cookies” helps us to improve the quality of our website, allowing us to control which pages our users find useful and which do not.
2. Administration of cookies and revocation of the consent given
We inform you that you can reject the use and installation of cookies on this website by changing your browser settings, being able to continue using this website, we also warn you that the experience of using this website may be limited if you change some of the options That we give.
3. Administration of cookies by browser
Mozilla Firefox https://support.mozilla.org/es/kb/Borrar%20cookies
Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode can have different names, below you can find a list of the most common browsers and the different names of this “private mode”:
Internet Explorer 8 and higher: InPrivate
FireFox 3.5 and higher: Private Browsing
Google Chrome 10 and higher: Incognito
Safari 2 and higher: Private Browsing
Opera 10.5 and higher: Private Browsing
Please read the help section of your browser carefully to learn more about how to activate the “private mode”. You can continue visiting our website even if your browser is in “private mode”, however, the user experience may not be optimal and some utilities may not work.
If you need more information about blocking cookies on your computer, do not hesitate to attend the explanation given at this Web link: https://support.microsoft.com/es-es/windows/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Although cookies are essential for the functioning of the internet, providing innumerable advantages in the provision of interactive services, making it easier for you to navigate and use our website. Cookies cannot damage your computer and that, in return, the fact that they are activated helps us to identify and resolve errors.
4. Types of cookies
The information that we provide below will help you understand the different types of cookies: Session cookies: these are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none is recorded in the user’s hard drive. The information obtained through these cookies is used to analyze traffic patterns on the web. In the long run, this allows us to provide a better experience by improving the content and making it easier to use.
Permanent cookies: they are stored on the hard drive and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We generally use them to facilitate purchase and registration services.
We also inform you that cookies allow you to obtain the following information:
Date and time of the last time the user visited the Web
Content design that the user chose on his first visit to the web
Security elements involved in controlling access to restricted areas
Other types of information from certain specific cookies
In any case and in compliance with the “Cookies Law” Law 13/2012 of March 30, and art. 22 of the LSSI, our website, if any cookie is installed, it will request your consent prior to its installation at the same time that it indexes our website address.
In some cases, the fact of not accepting their installation, our website may not let you continue browsing it. And some of our services may not work properly.
5. Cookies on our website
Within this Web, these types of Cookies can be used, distinguishing:
Strictly necessary cookies such as those that serve for correct navigation or those that allow payment of goods or services requested by the user or cookies that serve to ensure that the content of the website is loaded efficiently and correctly.
Third-party cookies are those used by social networks, or by external content supplements such as google maps, social networks … etc.
Analytical cookies with periodic maintenance intentions, and to guarantee the best possible service to the user, analytical cookies are normally used to collect statistical data on activity.